Terms of service

Terms of Service – Skeyndor Australia

Last updated: 25 August 2025

Welcome to Skeyndor Australia. This website is operated by Vogue Image Group Pty Ltd (ABN 80 084 525 682), under exclusive agreement with Skeyndor International. By accessing or purchasing from our website, you agree to the following Terms of Service. Please read them carefully before using our services.

1. General Conditions

The terms “we”, “us” and “our” refer to Skeyndor Australia, operated by Vogue Image Group Pty Ltd.
By visiting our site or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms of Service, including additional terms, conditions, and policies referenced herein.
We reserve the right to refuse service to anyone for any reason at any time.

2. Online Store Terms

You may not use our products for any unlawful or unauthorised purpose.
You must not transmit any malicious code, worms, or viruses.
A breach of these Terms will result in immediate termination of your access to our services.

3. Products & Services

All products are subject to availability.
We reserve the right to limit sales of our products to any person, geographic region, or jurisdiction.
Product descriptions and pricing are subject to change without notice.
Important: Some of our advanced professional products are designed for in-salon or prescribed use. These should only be used under the guidance of a trained professional. To find your nearest salon, please visit our Find My Nearest Salon.

4. Pricing & Payment

All prices are listed in Australian Dollars (AUD) and are inclusive of GST.
We accept all major payment methods, including Visa, Mastercard, AMEX, PayPal, Afterpay, Klarna, Zip Pay, Apple Pay, and Google Pay.
Payment must be received in full before orders are processed and dispatched.

5. Shipping & Delivery

Shipping terms (costs, timeframes, thresholds) are outlined in our Shipping Policy.
Delivery times are estimates only; we are not responsible for delays outside our control (e.g., courier delays, customs inspections, public holidays).

6. Returns & Refunds

Our Returns Policy complies with Australian Consumer Law.
We offer exchanges or refunds for faulty, damaged, or incorrectly supplied products.
Returns for change-of-mind may be accepted at our discretion, provided the product is unopened, unused, and returned within 14 days of purchase.
International returns are accepted under the same conditions, though customers are responsible for international return shipping costs unless otherwise required by law.
You can view the full refund policy here.

7. Accuracy of Information

We strive to ensure all information on our website is accurate, but we are not responsible for typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, offers, or availability.

8. Intellectual Property

All content on this website — including logos, branding, product images, descriptions, and text — is owned by or licensed to Vogue Image Group Pty Ltd under exclusive agreement with Skeyndor International.
You may not reproduce, distribute, or exploit any content without prior written consent.

9. Limitation of Liability

To the maximum extent permitted by law, Skeyndor Australia shall not be liable for any direct, indirect, incidental, or consequential damages resulting from the use of our products or services.
Liability is limited to the maximum extent permitted under Australian Consumer Law.

10. Governing Law

These Terms of Service and any disputes arising from them are governed by the laws of Victoria, Australia.

11. Changes to Terms

We reserve the right to update, change, or replace any part of these Terms of Service.
The latest version will always be posted on this page, with the date of last update noted above.